In a functional organization, which area is most likely to be a department?

In a functional organization, departments are typically structured around specific functions or areas of expertise, with each department focusing on its particular function to support the overall objectives of the organization.

All of the areas listed—Quality Control, Public Relations, and Customer Service—are commonly established as departments within a functional organization. Each of these departments plays a crucial role in the operational framework:

• Quality Control emphasizes ensuring that products or services meet specific standards and improves processes to enhance quality.

• Public Relations manages the organization's communication with various stakeholders and oversees its public image and reputation.

• Customer Service is dedicated to handling customer inquiries and issues, aiming to enhance customer satisfaction and support.

Since all these functions can feasibly exist as distinct departments within a functional organizational structure, it is clear that all the listed areas represent potential departments, justifying the answer that encompasses them all.